Terms and Conditions

Effective Date: 2024-11-15

Welcome to AZ Household Services! These Terms and Conditions ("Terms") govern your use of our website and services provided by AZ Household Services ("we," "us," or "our"). By accessing or using our website, you agree to these Terms. If you do not agree with any part of these Terms, please do not use our services.

1. Business Information

Name: AZ Household Services

Email: 23f3004197@ds.study.iitm.ac.in

Phone: 9999999999

Address: IIT Madras, Chennai, Tamil Nadu, India

2. Services Provided

We offer a variety of home servicing solutions, including but not limited to:

  • Home Cleaning
  • Plumbing
  • Electrical
  • Carpentry
  • Painting
  • Gardening
  • Appliance Repair

3. User Roles

Users of our platform are categorized into three roles:

  • Admin: Has full access to create, read, update, and delete services, customers, professionals, categories, service requests, and reviews.
  • Customer: Can browse available services, make service requests, and provide ratings and reviews for professionals.
  • Professional: Can manage their service requests and profile, accept or decline bookings, and respond to customer reviews.

4. User Obligations

By using our services, you agree to:

  • Provide accurate and complete information when creating an account.
  • Ensure that your use of the services complies with all applicable laws and regulations.
  • Not engage in any fraudulent or abusive behavior.

5. Payment Terms

All payments for services must be completed through our platform. Payment methods and fees will be outlined on the respective service pages. We reserve the right to update our payment policies at any time.

Refund Policy: Requests for refunds must be submitted within [insert time frame, e.g., 7 days] of service completion. Refunds will be processed at our discretion, based on the circumstances.

6. Liability Limitations

AZ Household Services is not liable for any damages resulting from the services provided by professionals through our platform. We do not guarantee the quality or reliability of the service professionals listed.

7. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of AZ Household Services and is protected by copyright laws. Users are not allowed to reproduce or distribute any content without our prior written consent.

8. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu, India.

10. Amendments

We reserve the right to amend these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the services after any modifications signifies your acceptance of the updated Terms.

11. Contact for Queries

If you have any questions regarding these Terms, please contact us at:

Email: 23f3004197@ds.study.iitm.ac.in

Phone: 9999999999